Please attach the file in your next reply. Upon completion, a file named mbst-grab-results.zip will be saved to your Desktop. You will be presented with a page stating, "Get Started!"Ī progress bar will appear and the program will proceed with getting logs from your computer Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. I'm not able to move this topic but I think one of the Admin will. Again, I appreciate any insight/help in this matter. In any case, I'm sure it's easy enough to remove but I just don't have enough knowledge to fix it. I have a feeling that this is my during when I was attempting to stream an NFL game this past Sunday via a streaming link never again!
I've scanned my installed programs and don't see anything that's a red flag. For reference, when the popups occur almost all of them say 'Google Chrome * Vipbox.im' at the bottom of the ad. I have ran the scan both in and out of safe mode with the same results. I've ran Malwarebytes a few times but no issues are ever found. I work from home dealing with clients via webinars so it's a bit of a nuisance and embarrassment when these ads suddenly pop up during our sessions so I'm hoping one of the pros here can help me. The ads are all random and have no ties to anything I've viewing. This just started this week from what I can tell but I'd suddenly receiving browser ad popups every couple of minutes when using any browser whether it's IE, Chrome, Firefox, etc.
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